Due to ongoing issues with credit card processors, as of 8/8/2024, we can only process credit cards over the phone. You can still place an order through the website and we can contact you or you can call us. As of now Affirm is still a checkout option, until they decide to change their policies without notice. Please contact us either by the contact form or by emailing your order to order@tranquilocigars.com.
We are looking to win you over for the long haul! We are so convinced that you are going to love our cigars once you try them, that we are offering a full refund on your cigars should you be the least bit unsatisfied. Simply send us back the cigars (shipment must be received within 14 days of your order) and contact us at: customercoalition@tranquilocigars.com or by phone at (888) 405-1795 to let us know about your return.
